Financial Services complaints
If you have a complaint about Kay Global Financial Services, please contact us using the details on our Contact page. You may also contact Connect IFA Limited's Compliance Department, 39 Station Lane, Hornchurch RM12 6JL, telephone 01708 676110. Eligible complainants may be able to refer unresolved complaints to the Financial Ombudsman Service, subject to applicable rules and time limits.
Review required: Please confirm the current complaints process and contact details with Connect IFA before public launch.
Construction complaints
For concerns relating to Kay Global Group Ltd construction services, please email kay@kayglobalgroup.com. Contractual dispute procedures, where agreed, will also apply.