Privacy Policy

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KAY GLOBAL GROUP LTD PRIVACY NOTICE

Kay Global Group Ltd are committed to protecting your privacy. This policy statement, together with any document referred to within, sets out the basis on which we will use the personal information you supply to us directly yourself or supplied to us by a third party.  Kay Global Group Ltd is responsible for the processing of the personal information you supply and is registered with the Information Commissioners Office under the UK Data Protection act 1998, registration number ZA570849.

Website (www.kayglobalgroup.com)

We have structured our website so that you can visit without identifying yourself or revealing any personal information.

If you review or download information from the website, this information is tracked to enable us to provide you with tailored information and to give us information about your use of our website. This action will not personally identify you. 

Should you wish to complete a contact or enquiry form on the website or through our connected portals, we collect and store the personal information supplied to us via secure servers to enable us to fulfil your request. 

Any personal information you chose to disclose via the website or portals will be processed in accordance with this privacy notice. 

We will retain and process your personal information based on our ‘Terms of Business’ contract with you, our statutory and legal obligations, our regulatory requirements and our legitimate business interests. 

How is the information collected?

We collect information via a variety of means which include website forms, telephone calls, email, text messages, social media, post, fax and face to face meetings. We may also monitor and record our telephone conversations with you. 

The information may be collected directly by (kay Global Group Ltd) and its staff or from third parties to whom you have agreed may pass your personal information to (Kay Global Group Ltd). 

How is the information used?

(Kay Global Group Ltd) will use personal data received to process a plan or service on your behalf. You may advise us at any time should you no longer wish us to use your data. We will use the information in several ways to improve how we support our customers, which includes but is not limited to:

· Letting you know about changes to our products and services.

· Confirmation of your identity.

· Training of our staff and fraud Investigation and prevention.

· Confirmation of the documents and information you provide to us.

· Keeping our records up to date and complying with regulatory and legal obligations. 

· Conducting surveys to help us improve our service. 

Marketing

We will seek your explicit consent to provide you with general market news and updates and to inform you of any products and services offered by (Kay Global Group Ltd) 

Changes to our Privacy Policy

It may be necessary to update this privacy policy from time to time to meet legal, regulatory and commercial requirements. Please visit this page from time to time and take note of any changes. Any personal data collected prior to any change will not be affected by the change without your permission.

On the 25th May 2018, The Data Protection Act 1998 was superseded by The Data Protection Act 2018 supplemented by GDPR. This Privacy Notice sets out most of your rights under the new act but may be updated further if regulation changes in the future.

Changes of ownership

(Kay Global Group Ltd) may from time to time sell or transfer the control of the company. Any personal data supplied by you where relevant to the part of the business being sold or transferred will be transferred to the new owner or controlling party and will continue to be used under the terms of this policy for the purposes that the personal data was originally supplied to us. 

Access

You have a right to access any personal information we hold about you. To request access or for any questions about this privacy policy please contact: (Kay Global Group Ltd), (28 Kentlea Road London SE28 0JP) (02033367252), (kay@kayglobalgroup.com)